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Excellence in Patient Satisfaction

We pride ourselves on providing an outstanding patient experience at all of our clinical sites. The below faculty members are being recognized for their high levels of patient satisfaction scores on satisfaction surveys.

Children’s Healthcare of Atlanta

These providers are recognized for achieving NRC patient experience survey scores of 95% or higher for either overall visit rating or overall provider rating by Children's Healthcare of Atlanta during the period of 5/1/19 – 5/1/20.

  • Eric Felner, MD (Pediatrics)
  • Roshan George, MD (Pediatrics)
  • Sobenna George, MD (Pediatrics)
  • Grace Gombolay, MD (Pediatrics)
  • Laurence Greenbaum, MD (Pediatrics)
  • Nina Ham, MD (Pediatrics)
  • Kurt Heiss, MD (Pediatrics)
  • Stephanie Jernigan, MD (Pediatrics)
  • Sabina Kennedy, MD (Pediatrics)
  • Ammar Kheder, MD (Pediatrics)
  • Roberta Leu, MD (Pediatrics)
  • Barbara McElhanon, MD (Pediatrics)
  • Jonathan Meisel, MD (Pediatrics)
  • Briana Patterson, MD, MPH (Pediatrics)
  • Sampath Prahalad, MD (Pediatrics)
  • Eric Price, MD (Pediatrics)
  • Loretta Reyes, MD, MPH (Pediatrics)
  • Matthew Santore, MD (Pediatrics)
  • Cary Sauer, MD (Pediatrics)
  • Bess Schoen, MD (Pediatrics)
  • Snehal Vala, MD (Pediatrics)
  • David Wolf, MD, PhD (Pediatrics)

The Emory Clinic

These faculty members met, or exceeded, their division’s FY20 goal and achieved the 99th percentile within their respective specialty for the fiscal year and received at least 60 returned surveys.

  • Glen Balch, MD (Surgery)
  • Sivan Ben-Moshe, MD (Medicine)
  • Kunal Bhatt, MD (Medicine)
  • Penny Castellano, MD (Gynecology and Obstetrics)
  • Suephy Chen, MD (Dermatology)
  • Jonathon Cohen, MD (Hematology and Medical Oncology)
  • John Galloway, MD (Surgery)
  • Taylor Graves, MD (Medicine)
  • Leonard Heffner, MD (Hematology and Medical Oncology)
  • Lisa Heusel-Gillig, DPT (Rehabilitation Medicine)
  • Jonathan Kaufman, MD (Hematology and Medical Oncology)
  • Samuel Milton, MD (Rehabilitation Medicine)
  • Douglas Murphy, MD (Surgery)
  • Chad Ritenour, MD (Urology)
  • David Schulman, MD (Medicine)
  • Joe Sharma, MD (Surgery)

Grady Memorial Hospital

These units in the Grady Health System are recognized for having exceeded their stretch goals as reported by Press Ganey patient satisfaction scores for CYTD 2020 (Q1-Q2). Faculty representatives have been selected by section chiefs for their dedication to outstanding service.

  • Aley Kalapila, MD (Medicine) - 12B Inpatient Unit
  • Michael Frankel, MD (Neurology) & Jonathan Ratcliff, MD (Emergency Medicine) - 8A Inpatient Unit
  • Annette Esper, MD (Medicine) & Carmen Polito, MD (Medicine) - Asthma/Allergy Clinic
  • Wendy Armstrong, MD (Medicine) & Jonathan Colasanti, MD (Medicine) - Infectious Disease Program/Ponce Center
  • Denise Jamieson, MD, MPH (Gynecology and Obstetrics) & Michael Lindsay, MD (Gynecology and Obstetrics) - Obstetrics & Gynecology Clinic
  • Jada Bussey-Jones, MD (Medicine) & Stacie Schmidt, MD (Medicine) - Primary Care Purple Pod

Atlanta VA Medical Center

These Emory VA providers achieved scores in the 90th percentile or higher on Press Ganey patient satisfaction surveys for the past year.

  • Karen Atkinson, MD (Medicine)
  • Travis Blalock, MD (Dermatology)
  • Elizabeth Burgess, MD (Medicine)
  • Rina Eisenstein, MD (Medicine)
  • Christina Fournier, MD (Neurology)
  • Deborah Henry, MD (Medicine)
  • Robert Hoover, MD (Medicine)
  • Cedrella Jones-Taylor, MD (Medicine)
  • Elizabeth Karwowski, MD (Medicine)
  • Jeanie Park, MD (Medicine)
  • Paul Phelps, MD (Medicine)
  • Meena Prasad, MD (Medicine)
  • Maria Ribeiro, MD (Hematology & Medical Oncology)
  • Yogita Tailor, DO (Rehabilitation Medicine)
  • Anna Woodbury, MD (Anesthesiology)

As part of National Doctors Day on March 30, 2020 the Recognitions Committee solicited nominations for doctors who go above and beyond. Read more about these amazing faculty members!